Drive easy,
go far

To rent a car with Rentacar IQ you must meet a number of basic requirements, so as to guarantee everyone's safety and the correct use of the vehicle:

• Be at least 23 years old.
• Hold a valid, current driving licence issued at least 2 years ago.
• Present a valid national ID card, foreigner ID (NIE) or passport.
• Hold a bank card in the name of the main driver, for payment and for the security deposit.
• Be the authorised driver of the vehicle throughout the entire rental period.

Before handover we will check your documents and carry out a brief inspection of the vehicle together with you. We may also request additional information in order to validate the booking and ensure our rental terms are met.

By making a booking, the driver agrees to use the vehicle responsibly, complying with current traffic regulations and with the conditions set out in the rental agreement.

Yes. All our rentals require a refundable security deposit, held as a guarantee for the duration of the rental. The amount may vary depending on the vehicle booked, and it will be returned once the car has been checked and confirmed to be in the same condition in which it was handed over, with no damage, outstanding fines or additional charges.

Only those persons authorised and named in the rental agreement may drive the vehicle. Handing the vehicle over to unauthorised third parties is not permitted. In the event of an accident or incident caused by an unauthorised driver, insurance cover may be invalidated and the renter would be liable for any damage caused.

To collect the vehicle you will need to present:

• A current national ID card, foreigner ID (NIE) or passport.
• A valid driving licence.
• A bank card in the name of the main driver.
• Your booking confirmation, where applicable.

Documents must be originals and valid at the time of handover.

No. Unless Rentacar IQ gives express written authorisation, vehicles may only be driven within Spanish territory. If you need to travel abroad, you must request prior authorisation before collecting the vehicle.

The vehicle must be returned on the agreed date and time. Delays that are not notified may incur additional charges. If you expect not to be able to return the vehicle on time, we recommend contacting our team as soon as possible so we can look into extending the rental.

In the event of an accident, you must contact Rentacar IQ immediately and follow the instructions given by our team and the insurer. If a mechanical breakdown occurs that is not attributable to the driver, the corresponding assistance will be arranged in line with the available cover.

Yes. Each rental includes a set number of kilometres, which will be clearly stated during the booking process and in the rental agreement. If the contracted limit is exceeded, the additional per-kilometre rate stated in the booking conditions will apply.

Yes. All vehicles carry compulsory insurance and the corresponding cover for each vehicle. However, excesses or exclusions may apply in certain circumstances. We recommend reviewing the specific conditions for the vehicle before confirming your booking.

Yes. Cancellation and amendment conditions depend on how far in advance the request is made and on the vehicle booked. For any change, contact our team as soon as possible so we can offer you the best available solution.

Rentacar IQ currently operates mainly in Alicante and its metropolitan area, including towns such as San Vicente del Raspeig, El Campello, Mutxamel, San Juan de Alicante, Elche, Santa Pola, Benidorm, Villajoyosa and Torrevieja.

We also offer rental solutions for customers throughout the Valencian Community, and we are gradually extending our coverage to other key cities such as Murcia, Valencia, Albacete and their surrounding areas.

If you need to collect or return a vehicle outside Alicante, our team will look at each case individually to offer the most convenient and efficient option, based on vehicle availability and the length of the rental.

We work with private customers as well as companies that need vehicles on a one-off or recurring basis for business travel, temporary projects or to reinforce their fleets.